The controller for the processing of your data is ISTOBAL S.A., with its registered office in L’Alcúdia (VALENCIA), Avda. Conde de Serrallo, 10, CP 46250, Spain, and holder of CIF (Spanish Tax ID no.) A46011276. If you would like to get in touch, you can contract us by email on the following address: istobal@istobal.com
If you wish, you can also contact the Data Protection Officer by sending an email to dpo@istobal.com or by sending a letter to the postal address shown above for the attention of the Data Protection Officer.
In accordance with the provisions of the GDPR, we process your data on the legal basis and for the purposes outlined below:
As long as you have given your consent, your personal data will be processed for the following purposes depending on the form completed in each case and the permissions that we have been granted:
Data collected via the contact form, blogs and forums:
Data collected through the “Work with Us" form:
Data collected in the online shop:
You may withdraw your consent at any time. This also applies if your consent was granted before the EU General Data Protection Regulation (GDPR) came into force, i.e. before 25 May 2018. It should be noted that opposition to a particular process and revocation of consent do not have retroactive force.
If necessary, Istobal S.A. will process your personal data in order to satisfy its own legitimate interests, provided that your interests, rights and fundamental freedoms do not prevail over the legitimate interests of Istobal S.A.. In this respect, your data will be processed for the following purposes:
Istobal S.A. will process your data for the following purposes:
In this regard, given that the processing of these data is necessary in order to meet the legal obligations that apply to Istobal S.A, if you do not provide your consent for your personal data to be processed for these purposes, it will not be possible to provide the services you have requested.
Your personal data may be used to manage the orders and purchases you make in the online store, as well as to answer any questions or requests you make in relation to these purchases or orders.
In accordance with the provisions of Article 22 GDPR, we do not use any solely automated individual decision-making processes. You will be notified if we ever use this procedure on occasion, and if so, you will have the right to obtain human intervention in the decision-making process.
Furthermore, your data may be processed in order to assess various elements (profile determination) for the purpose of informing and advising you on our services based on your preferences.
Istobal S.A. works with third-party service providers in order to achieve the objectives set out above. These third parties may be able to access your personal data as a result of the performance of the contracted services. In any case, when choosing these third parties, Istobal S.A. follows strict criteria in order to ensure compliance with its data protection obligations, signing a data protection agreement with said third parties whereby these parties undertake to meet their data protection duties and, specifically, to comply with the relevant legal, technical and organizational measures when processing personal data for the agreed purposes, as well as to comply with the prohibition on processing said personal data for other purposes or for assignment to third parties.
Additionally, Istobal S.A. may disclose personal data and any other kind of user information if this is required by the public authorities in the exercise of their legitimated functions and in accordance with the law and applicable regulations in cases where this is deemed neccessary.
If necessary, Istobal S.A. may share your data with Istobal España S.L. to manage the orders and purchases you make in the online store, as well as to answer any questions or requests you make in relation to these purchases or orders.
Furthermore, as long as you provide your consent, this information may be shared with the followingIstobal Group companies: Istobal Servicios Integrados S.L., Istobal Manufacturing Spain S.L., Istobal España, S.L., Istobal Metal Works, S.L., ISTOBAL SVERIGE AB (Sweden), ISTOBAL DENMARK A/S (Denmark), FDI+ SRL (France), ISTOBAL UK Ltd. (United Kingdom), ISTOBAL COMMERCIAL SERVICES LTD (United Kingdom), ISTOBAL ITALIA S.R.L. (Italy), ISTOBAL HANDELSGES.m.b.H. (Austria) and ISTOBAL PORTUGAL UNIPESSOAL LDA (Portugal) ), all of which are based in the EU, as well as with any distributors deemed strictly necessary in order to provide a response, in the first instance, to any queries, requests, comments, questions, complaints or any other concern that you have raised with us through the contact channels.
Furthermore, as long as you provide your consent, this information may be shared with the followingIstobal Group companies: Istobal Servicios Integrados S.L., Istobal Manufacturing Spain S.L., Istobal España, S.L., Istobal Metal Works, S.L., ISTOBAL SVERIGE AB (Sweden), ISTOBAL DENMARK A/S (Denmark), FDI+ SRL (France), ISTOBAL UK Ltd. (United Kingdom), ISTOBAL COMMERCIAL SERVICES LTD (United Kingdom), ISTOBAL ITALIA S.R.L. (Italy), ISTOBAL HANDELSGES.m.b.H. (Austria) and ISTOBAL PORTUGAL UNIPESSOAL LDA (Portugal) ), all of which are based in the EU, as well as with any distributors deemed strictly necessary in order to provide a response, in the first instance, to any queries, requests, comments, questions, complaints or any other concern that you have raised with us through the contact channels.
Istobal S.A. will comply with the current legislation regarding the deletion of personal information once the intended purpose has been achieved or when consent for data processing has been revoked, remaining at the sole disposal of the Judges and Courts, the Public Prosecutor or the relevant Public Administrations dealing with any responsibilities arising from the use of this data, and only until any legal liability has expired. Once these deadlines have passed, this information will be deleted using secure methods.
The personal data which is processed by Istobal S.A. has been collected via the forms that are enabled on our website.
If necessary in order to look into a request or for a right to be exercised by you, Istobal S.A. may request information from any third party that may have received your information in order to respond to your request.
In accordance with the provisions of the General Data Protection Regulation (GDPR) and the national legislation on data protection, you have the right, if you so desire, to access, change or delete your personal data, to limit the use of your personal data, to object to the use of this information, to request data portability, and to object to your data being subject to automated individual decisions.
Additionally, if the use of your personal data requires your consent, you are entitled to revoke your consent at any time. Please note that withdrawing this consent will not affect the legality of any data processing activities carried out prior to the withdrawal of your consent.
You may exercise the rights described above as follows, providing the documentation we require in order to confirm your identity (copy of your ID, passport, etc.):
If you believe that your data protection rights have been violated, or if you have any complaints regarding your personal information, you may contact the Data Protection Officer using the contact details provided in section 1.
In any case, you can always file your complaint with the Spanish Agency for Data Protection, which is the authority for matters relating to data protection in Spain: http://www.agpd.es., C/Jorge Juan número 6, 28001, Madrid.